Runs are cleaned at 7am and again at 4pm, every day, regardless of occupancy. Each dog has its own indoor-outdoor space rather than a shared kennel room, so dogs that do not know each other are never forced to socialize.
Walks happen at 8am and 3pm on individual leashes, not group turnouts, so a nervous dog is never walked next to a boisterous one unless you tell us they get along. Feeding follows the schedule and food you provide at drop-off.
One staff member is on the property overnight, every night, doing a walk-through at midnight and again before sunrise. Lights-out is 9pm; the building is quiet, not staffed by a camera alone.
