We draw. We do not order tests and we do not interpret results. Your physician orders the panel, we collect the specimen at your address, and results are sent from the laboratory back to your physician - never from us. This is a collection service, not a diagnostic one.
At the visit, a certified phlebotomist confirms your order, draws the required tubes in the correct sequence, gently inverts any tube containing an additive, and labels every tube at your bedside so you see it happen.
Tube order and additive matter - drawing out of sequence can cross-contaminate additives between tubes and invalidate results, so the draw order follows the standard sequence for whatever your order requires.
Specimens that are sensitive to temperature or time travel in a dedicated transport cooler and are delivered to the laboratory within their stability window, with chain of custody maintained from your side to the lab's intake.
Homebound and elderly patients for whom a lab trip is a half-day ordeal with a wheelchair and a driver. Patients with mobility limitations, or on hospice or home health.
Patients who are severely needle-anxious and do far better in their own armchair than a fluorescent waiting room. Children, who are calmer at home. Professionals who cannot lose a morning to a lab line.
