Someone is in your home. Here is how we handle that
We hired direct employees rather than day-rate subcontractors from the start, because a rotating cast of strangers is exactly the wrong answer to a trust problem. Every cleaner is background-checked before their first visit, and we assign the same team to your home each time whenever scheduling allows it.
The business is bonded and insured, and keys or door codes are logged in a locked system tied to your address only - never labeled, never left in a vehicle, and removed from the system the day a plan ends.
If anything about a visit falls short, tell us within a day and we come back and make it right at no charge. Skipping or rescheduling a visit is free with a day's notice, no penalty either way.
