Every visit produces photographs, moisture readings and a written record of what we found and what we did about it. That documentation is what your claim is built on, and we hand it over ready to submit.
We bill most carriers directly and walk the adjuster through the file ourselves, so you are not the one relaying moisture readings over the phone.
Sudden discharge, like a burst pipe or a failed water heater, is typically covered. Gradual leaks and general flooding usually are not - we will tell you plainly which one we are looking at before any work starts.
