Rental skates run from toddler sizes through adult, and skate aids - the frames first-timers lean on - are free with any public skate admission. Ask at the counter if you or your kid has never been on ice before.
Helmets are required under age eight on every public and lesson session, no exceptions. Sharpening is done at the counter while you wait, usually about ten minutes.
The rink is kept cold for the ice, not for the room - dress in layers and bring gloves. Falling on ice with bare hands is worse than it sounds, and most first-time falls land on the hands.
Every public session pauses partway through for a short resurfacing pass. It is routine, not a sign anything went wrong - skate to the boards when the whistle blows and the ice will be back under fifteen minutes.
