When your person comes into our care, we assign a numbered identification tag. It stays with them through every stage, from arrival to the chamber to the return of the ashes, and it is checked and logged at each handover. Only one person is in the cremation chamber at a time. This is a fixed rule, not a preference, and it is the reason the tag system works: there is never a moment where two people could be confused for each other.
If you would like to see the process for yourself, we offer witness cremation. A family may be present in a private room when the chamber is started. We offer this plainly, because it is the clearest proof we can give you that the process is what we say it is.
Cremation cannot be reversed, so by law it cannot begin until the correct next of kin signs the authorization and the permit and medical sign-off are complete. That paperwork, not us, sets the pace, which is why it takes a few days rather than a few hours. If it feels like a wait, it is the legal process working as it should, not delay or neglect on our part.
Direct cremation is $1,650, all included: bringing your person into our care, a simple cremation container, the state permit, the cremation itself, and returning the ashes to you. There is no separate fee added later for any of those five items. Ashes are returned in a plain temporary container at no extra charge, usually within a week. An urn is available if you would like one, but it is never required. Most cremations return between four and six pounds of remains.
