One technician, one client, at a time
The studio runs one chair. There is no team to route you to whoever is free - the person who maps your first set is the person who fills it every three weeks, which is the only way isolation technique stays consistent appointment to appointment.
Retention is tracked, not guessed at. If a set is shedding faster than it should, that gets diagnosed at the next fill - bonding technique, aftercare habits, or a lash cycle that needs a lighter volume - rather than just rebooked at the same length.
Certifications are current and posted at the desk. A technician who will not show you a certificate is not one you should be sitting in front of for two hours with your eyes closed.
