Any sofa or chair on the floor can be ordered in one of forty fabrics, from a performance weave to a natural linen. Custom orders run six to ten weeks and are cut to order, so they are not returnable once fabric is on the loom - we ask you to sit on the floor sample in the fabric family you want before you sign.
Floor models rotate twice a year and move to the clearance rack at thirty to fifty percent off. Every clearance tag lists its actual wear - a faded arm, a settled cushion, a scuff on a leg - so you know exactly what you are buying, not a mystery discount.
White-glove delivery includes full assembly in the room of your choice and hauling away every box and strap of packaging - we do not leave cardboard on your curb. Ask about our measuring service before you order anything large: sofas famously do not make it up every stairwell, and we would rather measure your doorway now than carry a piece back out later.
When a piece is worn rather than broken, we would rather point you to a refinisher or upholsterer than sell you a replacement. Ask at the counter - we keep a short list of local craftspeople we trust with a piece that still has years left in it.
