A bench in the back, not a supplier overseas
The shop opened as a repair counter - resizing rings, resetting stones, restringing pearls for a jewelry store that no longer exists. Commissions and engagement rings followed once customers started asking who did the work.
Two goldsmiths work the bench visible from the sales floor, so a customer can watch their ring being sized rather than being told it went out somewhere.
We would rather sell one ring a customer keeps for fifty years than three they trade in over five.
