Many of our riders travel on the same schedule every week - three dialysis sessions, a weekly infusion, twice-weekly physical therapy. A standing order sets the days, times, and pickup address once, and the same driver is assigned whenever possible so the routine stays familiar.
A missed dialysis ride is not a minor scheduling problem, so standing rides are held to a stricter promise: we confirm the night before, and if a vehicle runs late we call before you have to wonder.
Changing or pausing a standing order - a treatment schedule change, a hospital stay, a canceled session - needs 24 hours notice so the seat can go to someone else. Call the office directly for any change; the online form is for new one-time rides only.
