Fifteen years on the facility side, now on yours
Renata Cole spent over a decade as an admissions director for memory care communities before starting this practice. She has sat on the other side of the table thousands of times, which is exactly why she no longer sits there.
She holds a certification in geriatric care management and keeps her caseload deliberately small - a handful of families at a time, so a call gets returned the same day rather than the same week.
She does not tour with you pretending to be neutral about a place she has never seen. If a facility is not one she has personally walked through in the last year, she says so, and prices a fresh visit into the engagement rather than guessing.
