Same-day standard picks up within a four-hour window and suits routine filings and restocks. Two-hour rush dispatches a driver immediately for anything that cannot wait. Scheduled recurring locks in a daily or weekly pickup time for accounts with a standing route, like a lab or a pharmacy.
Every run gets a signed proof of delivery, timestamped at pickup and drop-off, sent to your account contact the same day. Sensitive items - sealed legal documents, lab specimens, controlled prescriptions - travel with a chain-of-custody log naming every hand it passed through.
Drivers are dispatched from the nearest available vehicle rather than a fixed depot, so pickup windows hold even during peak traffic. If a window is going to slip, your account contact hears about it before the deadline, not after.
