The same two people run every job
The company started with one truck and a promise: whoever answers the phone is the person who shows up on moving day. Eleven years later that has not changed - the two lead movers who quote a job are the two who load it.
Every crew member is trained on furniture wrapping and stair carries before their first solo job, and every truck carries the same padding, straps and dollies regardless of the size of the move.
We keep a small client list on purpose - about six moves a week - so nothing gets rushed and nobody is handed off to a crew that has never met them.
