Every piece starts with a conversation about the room it is going into and how it will actually be used - a table for a family of six, a desk for someone who works from home, a bench that needs to survive wet boots. That becomes a sketch and a quote before anything is cut.
A deposit holds a place in the queue, and the honest lead time is months, not weeks - this is one person working at one bench, and a real maker has a backlog. Photographs go out as the piece progresses: rough boards, glue-up, the first coat of finish.
Finish is oil and wax rather than a sprayed film coat, which means it can be repaired in place years later instead of stripped and refinished. Solid wood keeps moving after delivery, and every piece is built with fittings and breadboard pegs that let it do that without cracking.
