Every scheduled visit starts with a full water test: pH, ammonia, nitrite, nitrate, and salinity on saltwater systems. Results are logged against the tank’s history, not just checked against a chart.
Filtration gets cleaned or replaced on a rotation, glass is scraped inside and polished outside, and algae is removed before it becomes visible from across the room. Livestock gets a visual health check every visit.
Commercial accounts get a same-day call if anything looks off between visits. A lobby tank is decor first, and decor cannot wait two weeks for a fix.
