The service department

The service department

Every new bike gets a free tune-up at 30 days, no appointment fee, no upsell. New cables stretch and spokes settle in the first month of real riding, so the first tune-up is us finishing the build, not extra work we invented.

Current turnaround: 3 to 4 business days. Turnaround runs longer in spring when everyone pulls a bike out of the garage at once - book ahead of the season if you can.

Service menu - Quick check $25: Brakes, shifting, tire pressure and a bolt check. Same-day if you can leave it two hours.

Standard tune-up $85: Full adjustment of brakes and drivetrain, wheel true, chain check, lubrication. The 30-day free tune-up is this tier.

Full overhaul $220: Bikes stripped down, bearings repacked, cables and housing replaced, frame inspected. For a bike that has not seen a shop in years.

Wheel build, per wheel From $95 plus parts: Hand-laced and tensioned to your rim and hub choice, stress-relieved before it leaves the stand. Not a machine-built wheel with your name on the box.

The kids trade-up program - Kids outgrow a bike in about a year. Bring back any kids bike we sold you, in ridden condition, and its full price goes toward the next size up - we recondition the old one and it goes back out at a lower price for the next family starting out.

A mechanic truing a wheel on a truing stand, spokes catching the light
DemoThis is a demo. Nothing here is real.
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