One person, one bench, one job
The shop is one bench, a rack of stones, and a strop. There is no showroom and nothing for sale off a shelf - the whole business is putting an edge back on something you already own.
Every blade gets tested the same way before it goes back: shaving hair off an arm, or slicing paper cleanly with no tearing. If it does not pass, it goes back to the stones.
Repeat customers bring the same knife back every few months rather than replacing it. That is the whole business model.
